Shipping Policy

Milieu currently ships within the United States only.

Processing times

Orders are typically processed within 1–3 business days after they are placed.

Processing times may be longer during holidays, promotions, product launches, or periods of high order volume.

Shipping times

Once shipped, orders typically arrive within 4–7 business days.

Delivery timelines are estimates only and are not guaranteed.

Shipping methods

We do not currently offer expedited shipping.

Shipping address accuracy

Please ensure that your shipping address is correct at checkout. If you need to update your address, contact us as soon as possible at support@milieuskin.com. We will do our best to make updates before your order ships, but we cannot guarantee changes after processing begins.

Order tracking

If tracking is provided for your order, you may use the tracking information sent to you after shipment to monitor delivery status.

Lost or stolen packages

If your package is lost or stolen, please contact us at support@milieuskin.com. We will work with you to help resolve the issue and, where appropriate, replace the package.

Damaged or incorrect items

Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, or incorrect so that we can evaluate the issue and make it right.

Contact us

Questions about shipping? Email support@milieuskin.com.